Privacy Policy

Last updated: May 6, 2024

Ambient Network (the “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, and share your personal information when you use our products, services, and content provided on our platform, and your privacy rights.

I. INFORMATION WE COLLECT

A. Information You Share With Us Directly

We collect personal information you provide directly, such as:

  • First and last name
  • Username or alias
  • Gender
  • Age, birthday, or age range
  • Email address
  • Profile photo and/or avatar
  • Approximate location
  • Contact details (phone number and address)
  • Password
  • Social network profiles and IDs
  • Purchase information
  • Customer support communications

B. Information You Generate Using Our Services

We collect information about your usage and interactions with our services, including:

  • Log times and duration
  • Purchases
  • Communications and shared content

C. Payment Information

Our third-party payment processor collects billing and financial information needed to process charges, sharing non-financial purchase details with us.

D. Cookies and Automated Information Collection

We use cookies and similar technologies to collect information, such as:

  • IP address
  • Device type and identifiers
  • Platform type and OS version
  • Browser type and language
  • Referring and exit pages, URLs
  • Clicks, time spent, pages viewed
  • Application performance and debugging info

II. PROCESSING AND USE OF YOUR PERSONAL INFORMATION

We use your personal information to:

  • Provide and improve our services
  • Connect you with other users
  • Communicate about services and promotions
  • Provide customer support
  • Conduct marketing, research, and analytics
  • Administer rewards, surveys, and contests
  • Ensure safety and security
  • Maintain business operations and comply with legal obligations

III. DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

We may share your personal data with:

  • Our affiliates and group companies
  • Third-party service providers and business partners
  • Employees, contractors, and agents
  • Credit reporting agencies, courts, and regulatory authorities
  • Entities involved in business transitions like mergers or acquisitions

IV. SECURITY OF YOUR PERSONAL INFORMATION

We implement security measures to protect your information. However, no transmission over the Internet is completely secure.

V. HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain your personal information as long as necessary to provide services or meet legal obligations. Account-related information is kept while your account is active, and some information may be retained after account deletion for legal reasons.

VI. YOUR RIGHTS AND CONTROLLING YOUR PERSONAL INFORMATION

You have rights to:

  • Access, correct, and delete your personal information
  • Opt-out of marketing communications
  • Reject cookies and tracking technologies
  • Complain about data protection breaches

VII. CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under 18. If you believe your child has provided personal information without consent, contact us for deletion.

VIII. BUSINESS TRANSFERS

In the event of acquisition or bankruptcy, your data may be transferred to new owners under the same privacy terms.

IX. INTERNATIONAL TRANSFERS

Your information may be transferred and processed globally, with efforts to safeguard it per applicable laws.

X. LIMITS OF OUR POLICY

We are not responsible for the privacy practices of external sites linked from our platform.

XI. CHANGES TO THIS POLICY

We may update this policy and will notify you of significant changes.

XII. SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS

California residents have specific rights under the CCPA. More information can be found at the California Attorney General’s website.

XIII. SUPPLEMENTAL NOTICE FOR NEVADA RESIDENTS

Nevada residents can opt-out of the sale of personal information by contacting us.

XIV. YOUR RIGHTS AS A DATA SUBJECT (GDPR)

EU residents have specific rights under the GDPR. More information is available on the European Commission’s website.

XV. CONTACT US FOR QUESTIONS AND REPORTING VIOLATIONS

For any questions or to exercise your rights, contact us at privacy@ambient.network.